Project communications, decisions, and traceability

Note: Please register to access the course content. 
You'll earn points in The Big Room for completing this course! 

Welcome to this course!   

Who should take this course 

Superintendents, project engineers, and coordinators who manage communication and decisions, along with anyone responsible for aligning teams and keeping work visible across the project. 

Why this course matters 

On a jobsite, conversations happen constantly. When decisions are not captured clearly, teams rely on memory or scattered messages, which leads to confusion, delays, and repeated work. Teams need a clear way to decide what to document and where to put it so information can be found later. This course helps you capture communication and decisions in the right place so they stay visible and traceable. 

What you’ll be able to do 

After completing this course, you will be able to: 

• Recognize when communication and decisions should be captured 
• Choose the right tool based on urgency, formality, and who needs to be involved 
• Document decisions so they are clear, visible, and easy to follow 
• Use meetings and correspondence to align teams and track follow-up work 

Lesson breakdown (estimated 30 to 40 minutes) 

• Establish project communications and decision-making channels 
• Choose the right tool for the situation 
• Communicate decisions with a Correspondence trail 
• Coordinate and align with Meetings